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For questions about all city services or to report a problem, you may call our main phone number, 630-454-2000. During normal business hours (8 a.m. - 5 p.m., Monday through Friday), our receptionist will answer your call and direct it to the appropriate department. To report a power outage, water main break, or other issue that requires urgent attention outside of normal business hours or on a holiday, you may call the Police Department non-emergency number at 630-454-2500.
In general, the city owns and maintains the trees in the parkway. Trees are inspected and pruned when necessary during the winter months. We ask that residents help out by watering the trees when they are new or during drought conditions. If there is a problem with a tree in the parkway, please call the Street Division at 630-454-2400.
The city has a Parkway Tree Program that allows residents to request the planting of new trees in the parkway in front of their residence. The city offers several different varieties of trees each year, and the cost of the tree is split 50/50 between the city and the homeowner.
If you would like to plant a tree on your own in the parkway, or if you need to remove a tree in the parkway, you will need a permit from the city.
Items such as refrigerators (doors removed), hot water heaters, and dishwashers may be disposed of by calling Advanced Disposal at 630-587-8282 at least 1 day prior to service. Each appliance requires one refuse/yard waste sticker.
Latex paint cans should be put in regular trash; lids can go in recycling cart. If paint remains, it must be in a solidified form, just add kitty litter or oil dry to absorb the paint. Do not place cans of paint in liquid form in regular trash, as the cans will leak paint on the street. Latex paint is also accepted for a fee at certain Kane County recycling events.
Oil-based paint can be disposed of at the City of Naperville Household Hazardous Waste drop off site located at 156 Fort Hill Drive in Naperville (just east of Route 59), on Saturdays and Sundays from 9 a.m. to 2 p.m. This facility is open and available to all residents of Illinois. Business waste is not accepted. Oil-based paint is also accepted for a fee at certain Kane County recycling events.
The City of Batavia has an overnight parking ordinance which prohibits parking on all City streets between the hours of 1:00 AM and 6:00 AM. Realizing that there are situations when citizens may need a temporary exemption, a process has been developed for residents to request a permit.
Residents seeking permitting for three nights or less for a typical passenger car or pickup truck are encouraged to complete the electronic overnight permit application. For additional time or special circumstances, please call the Police Department at 630-454-2500. To apply for the permit, we require the vehicle's license plate number, the location in Batavia where it will be parked, and contact information for the person who is responsible for the vehicle.
Exemptions to the ordinance will be considered only if the resident does not have enough space within their garage and driveway to accommodate all their vehicles or guests' vehicles. There are no permanent exemptions. If there are unpaid ordinance violations associated with the vehicle, an overnight parking exemption will not be granted.
General Police Reports - You may fill out a Freedom of Information (FOIA) request that specifies the information for which you are seeking. Freedom of Information provides the Police Department five business days for response.
- Outdoor amplification of sound is prohibited from 10:00 p.m. to 8:00 a.m. Sunday through Thursday and 11:30 p.m. to 8:00 a.m. Friday and Saturday. (4-4-5)
- Animals causing a high and/or prolonged level of noise can be ruled as a disturbance. Any person in possession of such an animal can be charged with disturbing the peace. (5-4B-5).
To report nuisance noise during non-business hours, please contact the Batavia Police Department at 630-454-2500.
You may bring your prescription and over-the-counter medications to:
Batavia Police Department
100 N Island Avenue
The Batavia Police Department is open 24/7 year round.
You will need to check in at the Police Department window in order to drop off your medication.
Before bringing medication to the PD: Please empty your pill containers into Zip Lock type bags, quart size bags or smaller are preferred. Multiple prescriptions can be put into the same bag. Leave the pill bottles at home, they will not fit into our medication receptacle. Please see "What Medicine is not accepted?"
This program is open to everyone.
You may put empty inhalers in your regular recycling bins, since they are made of plastic and aluminum. Inhalers that are not empty may have to wait for the yearly county disposal event. You may also contact Kane County for alternative disposal sites.
Before bringing medication to the PD: Please empty your pill containers into Zip Lock type bags, quart size bags or smaller are preferred. Multiple prescriptions can be put into the same bag. Leave the pill bottles at home, they will not fit into our medication receptacle. If you have liquid medication, leave it in the bottle, but seal the lid with tape. Put sealed liquid medication bottles into a separate baggie. Please see "What Medicine is not accepted?"
Batavia employs meter readers to walk the neighborhoods each month and gather water meter and electric meter readings. The meter readers carry electronic reading devices that are automatically downloaded with the addresses. All meter readings are automatically downloaded into the city’s billing software program.