For many of our residents who use the City’s website notifications, newsletters, or Utility Billing Online services you may have received notice to validate your account from CivicPlus. This is a legitimate email. CivicPlus is the City’s website developer and hosting company. To login to our systems, they now require a full email address and have mandated stronger passwords for better security.

If you have received such an email from CivicPlus, please follow the on screen process to update your credentials. If you no longer want to receive messages from the City of Batavia, just ignore the request. If you continue to have issues with this process, please contact me.

CivicPlus does not share or distribute email addresses to any other organization. Your email address is used only for City of Batavia communication.

We apologize for the confusion and inconvenience.

Howard Chason
Information Systems Director
City of Batavia, Illinois

Copyright 2017 City of Batavia, IL. All Rights Reserved.
100 N Island Ave, Batavia Illinois 60510