Services

Utility Services for Batavia Residents

You may email Utility Billing with questions about Electric, Water and Sewer Utility service or billing.

Electricity

The City provides electrical service to all City residents. To establish service or to ask questions related to billing, call the Utility Billing Department at 630-454-2020. Additional information is available on the website regarding establishing service and rates.

For outages or service issues, call the Electric Department at 630-454-2350. Outside of normal business hours, you may also report an outage to the Police Department non-emergency phone by calling 630-454-2500.

Please note that if you live in a location that is not incorporated within the City of Batavia, then you will obtain electricity from ComEd.

Water & Sewer

The City provides fresh water service and sewer/wastewater service to all City residents. To establish service or to ask questions related to billing, call the Utility Billing Department at 630-454-2020. Additional information is available online regarding establishing service and rates.

To report a water main break, sewer backup, fire hydrant leak, or for other service issues, call the Water Department at 630-454-2450. Outside of normal business hours, you may also report a water main break or fire hydrant issue to the Police Department non-emergency phone by calling 630-454-2500.

Waste & Refuse

Refuse service for Batavia is provided by an outside contractor - Advanced Disposal Services. Stickers and bags may be purchased in the utility billing department. Detailed information may be found under the City of Batavia Street Division.

Telephone

The local landline phone company in Batavia is AT&T. For new service, service changes, or problems, call them at 1-800-244-4444. There are many other options, including a number of cellular phone service companies and Internet-based (Voice over IP, or "VoIP").

Television

The cable television franchise operator is Comcast. For new service, service changes, or problems, call them at 1-800-COMCAST (1-800-266-2278).

AT&T provides U-verse, a combination of high-speed Internet and television service, in select areas. For more information, availability, and ordering, visit the AT&T website.

Frontier communications is a leading provider of internet, TV and phone services to business and residential customers. For more information, availability, and ordering, visit the Frontier website.

There are also a number of sources for equipment for satellite-based television service.

There are other options as well, including cellular phone service providers, dedicated wireless Internet service providers, and satellite-based Internet services, and natural gas.

Contact the respective service providers directly for availability, service offerings, and pricing.