Resident Services

Residential Services FAQs

Browse a list of frequently asked questions about the city's services.

Establishing Residential Utility Service

Find information on establishing new utility services in Batavia.

Refuse, Recycling & Yard Waste

The City of Batavia has a contract with Advanced Disposal Services, Inc. to provide weekly garbage/refuse and recycling collection for its residents.

Residential Utility Rates

Browse local utility rates and monthly fees by service.

Special Event Registration

We look forward to working with you to ensure that the event can be planned and executed successfully and the necessary city resources are prepared to perform any necessary roles.

Utility Billing & Payment Options

Discover how to easily pay your utility bill online.

Utility Services

View all available utility services for businesses.

Electric Vehicle Home Charging Station Rebate Program

Metronet Help Page

Batavia Community CARE Program

In response to COVID-19, the City of Batavia is looking to coordinate with other local organizations within the City to provide caretaker services to help support the City's elderly and disabled population. Ultimately, the role of the City in this program will be to act as a “matchmaker.” We will coordinate with those in need and our partnering organizations to ensure all reasonable requests made by City residents are fulfilled.

Customer Self-Generation and Net Billing Policy

Customer-Owned Self-Generation Interconnection Policy