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1. How are code violations discovered?

Some of the ways code violations can be discovered is through routine inspections and observations by city staff as they patrol the community and do their jobs, as a consequence of an action (for example, an application for building permit or a request for zoning action) or in response to a complaint by an individual.

2. How do I notify the city about a possible code violation?

If you would like to report a possible code violation, you can do it in person, by phone or by email. Please be prepared with specific information, such as the address of the property, detailed description of the situation, and the length of time you have observed the situation. You do not have to identify yourself, but having your name will assist us with follow-up and ensure we have all the information we need to resolve the situation. We do make it policy not to reveal complainant information.

Contact information can be found on the Code Compliance page. Code Compliance

3. What is the procedure for following up on possible code violations?

The Code Compliance Officer responds to possible violations according to the impact of the violation on the community. Situations that appear to pose a risk to health and safety are given top priority; others are pursued in the order in which they are received.

For all types of code complainants, the first step in the follow up procedure is personal contact by the Code Compliance Officer to see if the violation exists and to request compliance. If the individual responsible for the situation is not available or appears unwilling to voluntarily correct the violation in a timely manner, a notice of violation may be issued, which may require an appearance at Administrative Adjudication or at Kane County Court. Code Compliance

4. What penalties results from code violations?

In many cases, the individual responsible for the code violation is given the opportunity to voluntarily correct the situation and comply without penalty. If correction is not made, the individual may be subjected to fines and other penalties. In every case, the City tries to work with the individual to achieve compliance.

For any questions that you may have about code compliance or possible code violations, feel free to call the Code Compliance Officer. Code Compliance Officer