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For questions about all city services or to report a problem, you may call our main phone number, 630-454-2000. During normal business hours (8 a.m. - 5 p.m., Monday through Friday), our receptionist will answer your call and direct it to the appropriate department. To report a power outage, water main break, or other issue that requires urgent attention outside of normal business hours or on a holiday, you may call the Police Department non-emergency number at 630-454-2500.
In general, the city owns and maintains the trees in the parkway. Trees are inspected and pruned when necessary during the winter months. We ask that residents help out by watering the trees when they are new or during drought conditions. If there is a problem with a tree in the parkway, please call the Public Properties and Services Division at 630-454-2400.
The city has a Parkway Tree Program that allows residents to request the planting of new trees in the parkway in front of their residence. The city offers several different varieties of trees each year, and the cost of the tree is split 50/50 between the city and the homeowner.
If you would like to plant a tree on your own in the parkway, or if you need to remove a tree in the parkway, you will need a permit from the city.
A 32-gallon can with a maximum weight of 50 pounds is the maximum size.
Items like furniture or mattresses may be placed at the curb on service day with one refuse sticker. Construction debris should be contained in bags or bundles less than 50 pounds, no more than 4 feet in length, and no more than 2 feet in diameter with one refuse/yard waste sticker per bag or bundle. Advance notice is not required.
No, but any excess recyclables beyond the confines of the provided recycling cart must be placed in a resident-owned container designated for recycling and weigh no more than 50 pounds. Residents who consistently generate recyclables in excess of their cart capacity may be asked to either get a larger cart or an additional cart.
Items such as refrigerators (doors removed), hot water heaters (drained), and dishwashers may be disposed of by calling Waste Management/Advanced Disposal at 630-587-8282 at least 1 day prior to service. The call alerts the hauler that there is an item which likely exceeds the normal 50-pound limit so they can schedule a different truck for collection. Each appliance requires one refuse sticker.
Disposal of water softeners: Unit must be completely drained of water from tanks, and all salt must be removed from the unit. Call Waste Management/Advanced Disposal at least 1 day prior to service to schedule a special collection, which still requires only one refuse sticker.
Latex paint cans should be put in regular trash; lids can go in recycling cart. If paint remains, it must be in a solidified form. For small amounts of paint, just add kitty litter or oil dry to absorb the paint. For larger amounts, pour paint over kitty litter or oil dry into a large pan to solidify. Do not place cans of paint in liquid form in regular trash, as the cans will leak paint on the street. Latex paint is also accepted for a fee at certain Kane County recycling events.
Oil-based paint can be disposed of at the City of Naperville Household Hazardous Waste drop off site located at 156 Fort Hill Drive in Naperville (just east of Route 59), on Saturdays and Sundays from 9 a.m. to 2 p.m. This facility is open and available to all residents of Illinois. Business waste is not accepted. Oil-based paint is also accepted for a fee at certain Kane County recycling events.
You may bring your prescription and over-the-counter medications to:
Batavia Police Department
100 N Island Avenue
The Batavia Police Department is open 24/7 year round.
You will need to check in at the Police Department window in order to drop off your medication.
Before bringing medication to the PD: Please empty your pill containers into Zip Lock type bags, quart size bags or smaller are preferred. Multiple prescriptions can be put into the same bag. Leave the pill bottles at home, they will not fit into our medication receptacle. Please see "What Medicine is not accepted?"
This program is open to everyone.
You may put empty inhalers in your regular recycling bins, since they are made of plastic and aluminum. Inhalers that are not empty may have to wait for the yearly county disposal event. You may also contact Kane County for alternative disposal sites.
Before bringing medication to the PD: Please empty your pill containers into Zip Lock type bags, quart size bags or smaller are preferred. Multiple prescriptions can be put into the same bag. Leave the pill bottles at home, they will not fit into our medication receptacle. If you have liquid medication, leave it in the bottle, but seal the lid with tape. Put sealed liquid medication bottles into a separate baggie. Please see "What Medicine is not accepted?"
Batavia employs meter readers to walk the neighborhoods each month and gather water meter and electric meter readings. The meter readers carry electronic reading devices that are automatically downloaded with the addresses. All meter readings are automatically downloaded into the city’s billing software program.