Utility Services for Batavia Residents

You may contact utilbill@cityofbatavia.net with questions about Electric, Water and Sewer Utility service or billing.

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Electricity

The City provides electrical service to all City residents. To establish service or to ask questions related to billing, contact the Utility Billing Department at 630-454-2020. Additional information is available on the Web site regarding establishing service and rates.

For outages or service issues, contact the Electric Department at 630-454-2350. Outside of normal business hours, you may also report an outage to the Police Department non-emergency phone at 630-454-2500.

Please note that if you live in a location that is not incorporated within the City of Batavia, then you will obtain electricity from ComEd.

Water and Sewer

The City provides fresh water service and sewer/wastewater service to all City residents. To establish service or to ask questions related to billing, contact the Utility Billing Department at 630-454-2020. Additional information is available on the Web site regarding establishing service and rates.

To report a water main break, sewer backup, fire hydrant leak, or for other service issues, contact the Water Department at 630-454-2450. Outside of normal business hours, you may also report a water main break or fire hydrant issue to the Police Department non-emergency phone at 630-454-2500.

Telephone

The primary local phone company in Batavia is AT&T. For new service, service changes, or problems, contact them at 1-800-244-4444.

Cable Television

The cable television franchise operator is Comcast. For new service, service changes, or problems, contact them at 1-800-COMCAST (1-800-266-2278).

AT&T provides U-verse, a combination of high-speed Internet and television service, in select areas. For more information, availability and ordering, visit their Web site at http://www.att.com.

Natural Gas

Natural gas service is available to all City residents through Nicor. For new service or service changes, contact them at 1-888-Nicor-4U (1-888-642-6748). If you smell natural gas or suspect a gas leak, call 9-1-1 and the Batavia Fire Department will respond. The Fire Department will contact Nicor as necessary for emergency repairs.

Internet Services

The local phone company, AT&T, offers high-speed DSL (Digital Subscriber Line) Internet service for almost all Batavia residents. The cable television utility, Comcast, also offers high-speed Internet service to Batavia residents. Other service providers also offer DSL and dial-up access in Batavia.

Contact the respective service providers directly for availability, service offerings, and pricing.