City of Batavia Website Front Page


Starting on 12/3/17, the City of Batvaia website will undergo a security upgrade. There will be enhanced login procedures to make our website more secure and better protect your personal information.  

This change will affect the account you use to manage your subscriptions to notifications from the website, and our Utility Billing Online service.


If your password does not meet the criteria below when you log on, you will be prompted to log in with an email address and reset your password.

When you reset your password, you will receive a validation email from no-reply@civicplus.com. You will follow email prompts to set or reset your own password.  We recommend being proactive and updating your information prior to Dec 3rd.   Please be aware that the validation e-mail is not spam.

New Passwords Must:

  • Not match the four most recently used passwords
  • Contain characters from three of the following categories:
    • 1. Uppercase letters
    • 2. Lowercase letters
    • 3. Numbers
    • 4. Special characters (for example: !, $, #, %)
  • Be at least eight characters long

Additionally, passwords must be changed every 90 days going forward.

Thank you for your attention to this matter.

Howard Chason | City of Batavia
Information Systems Director
hchason@cityofbatavia.net

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