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Posted on: July 10, 2020

Online Utility Billing Upgrade with Paymentus

Paymentus News item

The City of Batavia is excited to provide our customers an upgraded utility billing presentment and payment experience with the upcoming launch of an all new electronic payment system. The Current utility bill presentment system is not linked to our payment system so you currently have to go to two different platforms to see and pay your bill. The City is partnering with Paymentus Corporation to provide customers with one system to view and pay your utility bill. You will also be able to see past bills and any payments made through the system. The new platform can provide text alerts and allow you to pay from your cell phone or tablet. You will need to do a one time set up with the new company once the switch is made. We are hopeful that the new system will be ready by the issuance of your August bills. You don’t have to pay your bill through the system in order to take advantage of viewing your bills online if you prefer to pay another way. Please be watching for the announcement so you can log on and check it out.

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