Services

Utility Services for Batavia Residents


You may email Utility Billing with questions about Electric, Water and Sewer Utility service or billing.

Electricity


The City provides electrical service to all City residents. To establish service or to ask questions related to billing, contact the Utility Billing Department at 630-454-2020. See the links on the left side of this page for additional information.

For outages or service issues, contact the Electric Department at 630-454-2350. Outside of normal business hours, you may also report an outage to the Police Department non-emergency phone at 630-454-2500.

Please note that if you live in a location that is not incorporated within the City of Batavia, then you will obtain electricity from ComEd.

Water & Sewer


The City provides fresh water service and sewer/wastewater service to all City residents. To establish service or to ask questions related to billing, contact the Utility Billing Department at 630-454-2020. See the links on the left side of this page for additional information.

To report a water main break, sewer backup, fire hydrant leak, or for other service issues, contact the Water Department at 630-454-2450. Outside of normal business hours, you may also report a water main break or fire hydrant issue to the Police Department non-emergency phone at 630-454-2500.

Waste & Refuse


Refuse service for Batavia is provided by an outside contractor - Advanced Disposal Services. Stickers and  bags may be purchased in the utility billing department. Detailed information may be found under the City of Batavia Street Division.

Telephone/Television/Internet


Their are various options for these services and we have listed many but this may not be a comprehensive list of all providers and some of these providers may not service all areas of Batavia.  Please contact the respective service providers directly for availability, service offerings, and pricing.

AT&T Visit their website    Sprint Visit their website

Verizon Visit their website T-Mobile Visit their website

Xfinity (Comcast) Visit their website   Frontier communications  Visit their website 

Metronet Visit their website  Dish Network Visit their website

Direct TV Visit their website

Natural Gas
Natural Gas is provided and billed by Nicor Gas, visit their website.  You may also choose to contract your natural gas from an alternate provider.  Their are many available, please do an Internet search to find your current options.